Our Impact
Within 3 months:
- After launching the in-app chat service, help-seeking behaviour rose to 71.57% compared to 14.74% prior.
- Help-seeking behaviour increased by 385% with the introduction of the in-app chat service.
Our Improvements
Within 12 months of launching in-app service:
- 110% employee usage increased from the previous 12 months.
- 4,321 sessions delivered by our therapists to employees
- 847 employees with at least 1 contact with our therapists
- 148 recorded recoveries which is users who have screened positive for anxiety or depression and then recorded two subsequent negative screenings.